812.202.8037
From Chaos to Clarity
I am here to help!
Our
Mission
It is our mission to transform individuals and organizations through the power of process improvement. We are confident in delivering expert guidance and customized solutions that optimize operations, drive efficiency, and fuel growth. By leveraging our extensive expertise, passion for innovation, and commitment to excellence, we empower our clients to achieve their boldest aspirations and realize their full potential. Collaboration, transparency, and continuous improvement are the keys to unlocking success, and we are dedicated to delivering results that exceed our clients' expectations
​
Our
Approach
Our approach is centered around collaboration and transparency. We work closely with our clients to understand their unique challenges and pain points, and we leverage our extensive expertise to develop tailored solutions that meet their specific needs.
​
We understand that everyone is different, so we take a customized approach to problem-solving. Our team is dedicated to understanding your goals and objectives, and we work diligently to ensure that our recommendations align with your overall strategy.
​
From start to finish, we are committed to delivering results that exceed your expectations. We provide regular updates on our progress and ensure that we are always available to answer any questions or concerns that you may have.
Our
CEO
Our CEO, Jess Thomas, is a visionary leader passionate about process improvement and program development. With over two decades of experience in the hospitality, behavioral health, and not-for-profit industries, Jess brings a unique perspective grounded in customer service, team management, and strategic planning.
​
Jess founded OHC in 2021 to help organizations transform their operations through the power of process improvement. Since then, she has been dedicated to empowering her clients to achieve their boldest aspirations and realize their full potential.
​
A critical thinker and problem solver, Jess's focus has evolved as she responds to the community's needs. She recently added a writing service that offers resumes, business plans, and proposals. Additionally, her minority business workshop and mentorship program have taken off, reflecting her commitment to fostering growth and opportunity.
​
Jess has a history of successfully starting businesses. When her children were young, she created several micro-businesses, with her favorite and most successful being Tickled Pink Cleaning Services. This experience ignited her love and passion for helping small businesses and entrepreneurs flourish.
​
With a bachelor's degree in psychology and a master's degree in healthcare administration, Jess profoundly understands the complex needs of vulnerable populations and the importance of community engagement. Her experience in the behavioral health industry has given her a keen understanding of the challenges organizations face in delivering high-quality care while managing tight budgets and limited resources.
​
Above all, Jess is a compassionate and empathetic leader deeply committed to her client's success. She approaches every engagement with a spirit of collaboration and transparency and works tirelessly to ensure that her clients achieve their goals and exceed their expectations. Jess looks forward to continuously adjusting to her clients' needs and growing her professional expertise. This experience ignited her love and passion for helping small businesses and entrepreneurs flourish.
​